Social

Social

Human Resources and Human Rights Management

Samsung Heavy Industries recognizes that employees are the most important driving force in corporate growth and performs fairly from fostering excellent human resources to rational performance management. We also respect the human rights of all stakeholders connected to the company and strive to conduct human rights management.

Management system for talent development

Vision
Discovery of global talents to contribute to the development of mankind through the shipbuilding industry, and development of top talents through self-directed training
Goals
Discover outstanding talents to contribute to the development of shipbuilding and offshore engineering industries/ Possess world-class competencies through self-directed learning system
Strategy
Enhanced digital technology skills
  • Training digital specialized manpower secured from 30% of employees
  • Development of training programs by establishing digital specialized education
Self-directed learning system
  • Activation of 'Let's Learn' online academy
  • Enhanced efficiency of online training platform
Development of outstanding talents
  • Operation of courses specialized for job upskilling & enhanced leadership
  • Intensive language courses, EMBA, academic training

Human Rights Management System

Vision
Realization of human rights management respecting dignity & values of human
Target
Development of corporate culture where all employees are respected to promote the value of human dignity
Strategy
Establish human rights management system
Enhance human rights training
Practice a corporate culture of diversity & mutually respect

Major Activities

Job Competency reinforcement

Leadership Academy for levels Conduct training such as executive, team leader and new employee, etc
Training program Operate curricula such as eco-friendly/smart ships, customer response, and Digital transformation programs
a self-directed program Introduce Udemy to the new employee's OJT course, 'Haebi the Square', and operate the online job skills academy 'Let's learn' platform

[Training course of Digital Transformation]

Evaluation and compensation

In 2019, the new evaluation system was introduced by supplementing the existing evaluation system, and based on this, the company decided to compensate for personnel-related decisions and performance. For fair and objective performance evaluation, evaluator training is provided, and evaluation fairness is improved by operating a high-performance decision-making meeting and introducing multi-faceted evaluation.

Evaluation and compensation Evaluation and compensation

Respect for Employees

Samsung Heavy Industries complies with the UN ILO Convention and the Labor laws of the local country that conducts business activities. As a result, we are conducting our responsibilities for protecting the human rights of all employees, and we are taking care to expand the scope to Tier 2 and 3 suppliers, including sub-contrators to improve working conditions.

Training of human rights for all employees Sexual harassment and workplace harassment prevention, etc.
Operation of Human Rights Complaint Bulletin Board Operation of anonymous bulletin boards and human rights violations reporting centers
Operation of 'Happy Well-being Center' Providing professional counseling services for various psychological difficulties experienced by employees

[ Happy Well-being Center ]

Corporate culture

Operation of the 'Change Agent' system Building innovation in organizational change
Operation of optional working hour Work-life balance through individual work hours management
Satisfaction survey for corporate culture Continious improvement of work environment by finding strong and weak points of company's corporate culture.
Work
Colleagues
Company
[ Component and concept for SCI(Samsung Culture Index) ]

Diversity, Inclusion

Samsung Heavy Industries prohibits discrimination based on age, gender, race, religion, etc. and creates a culture that recognizes and supports diversity and inclusion as the main values of human rights management.
Parental leave is available to both men and women, and convenience facilities such as a "maternal protection room" for pregnant women are also provided to strengthen the maternal protection of female members.
We are also trying to make sure that everyone feels a sense of belonging through mutual respect and consideration for minority groups such as disabled and foreign workers.

Operation of a labor-management council
Samsung Heavy Industries is striving to make a culture of trust and cooperation between management and labor through effective communication with the labor-management council which plays a crucial role in addressing important issues, such as salary and work conditions, with decisions benefiting all employees.
And we also participate in management activities with the labor council by visiting Naming Ceremonies.

Safety and Health Management

Under the basic spirit of "Safety is the first principle of management," Samsung Heavy Industries implements safety management activities centered on four core strategies. Moreover, we are enhancing the health of employees through preemptive health management.

Safety Management System

Vision
Safe work sites for Everyone
Competency

Consistency

Constancy

Action
Core strategies and action pan
Realization of safe work sites
(Zero serious accidents / Reduction of LTI accidents)
  • Reinforcement of monitoring for harmful risk factor
  • Intensive management of foreign workers
  • Establishment of a preemptive accident prevention system
  • Safety management tailored to each project
Strengthening of safety enforcement
(building a culture of voluntary safety)
  • Participation of employees in safety activities
  • Reinforcement of employee safety awareness
  • Improvement of efficient safety system
  • Effective operation of safety reward and punishment system
Smart HSE
Management
  • Strengthening of risk forecast
  • Systematization of risk management
  • Advanced process & efficiency improvement
  • Improving through external collaboration
The basic spirit
Safety is the first principle of management.
조직도 조직도

Health Management System

Vision
a healthy, disease-free workplace
Goals
Implementation of health promotion for Employees through preemptive health management
Action plan
Strengthening the prevention of occupational diseases
  • Enhanced screening of use of acute toxic chemicals (chemical substances)
  • Improving follow-up management of medical examinations
  • Operation of occupational disease prevention program
Acitve improvement of work environment
  • Operation of chemical substances management system
  • Development of measure tools assessing noise and dust
  • Development of a ventilation guidance for confined spaces.
Improving the infectious diseases response system
  • Company-wide COVID-19 T/F operation
  • Intensive management of COVID-19 high-risk work places
  • Deploying a quarantine system geared to phased recovery of normal daily life

Major Activities

Safety management

Operation of Occupational Safety and Health Committee Discussion and decision on major agenda items through a committee composed of the same number of Labor and Management
Operation of the HSE Alliance Committee Promotion of safety culture by holding a committee with Shipowners/Class
Operation of PSM(Process Safety Management) Reviewing and reflection of risk factors and measures through facility risk assessment
Smart safety development Development of VR safety contents and smartization of forklift collision prevention system
Operation of 'Safety Forecast System'1) Predicting the number of accidents per month and strengthening safety activities through 4 indicators

  1. 1)Indicators: New employee ratio, manager ratio, load growth rate, subcontrator ratio
    Safety activities: Strengthening customized safety activities such as concentration of safety capabilities for vulnerable organizations, intensive inspection of high-risk locations, and support for special safety education

[ [VR training ]

Health care

Health examination follow-up management Health examination results of all employees are continuously managed by medical staff
Preventive management of musculoskeletal system Participation in personalized exercise programs by operating musculoskeletal prevention programs
A rehabilitation program for reinstated workers Operation of rehabilitation exercises and job training for those who are reinstated from industrial accidents
Measurement and improvement of work environment Identification of exposure to harmful factors (twice a year), Improvement of engineering work environment to minimize exposure

[ Rehabilitation program ]

Sustainable Supply Chain

To ensure sustainable competitiveness, a win-win strategy is needed to expand ESG management to all supply chains in the value chain and to grow together through win-win cooperation among companies. Samsung Heavy Industries strive to induce sustainable growth of suppliers through code of conduct and to minimize mutual risks through consulting and training support.

Strategy and system

Vision
Settlement of transparent trading culture and supply chain sustainability management for enhancing competitiveness of suppliers
Goals
Win-win management & growth, risk management, Securing capabilities of partner companies, and Strengthening competitiveness in procuring equipment and materials
Strategy and action plan
Enhancing a win-win management system
  • Development & implementation of win-win management strategies
    • Guidelines for supplier's compliance with ESG code of conduct
    • Payment of incentives based on half-year in-house partner
Win-win growth through collaboration
  • Support for 2nd/ 3rd suppliers by signing fair trade agreements with 1st-tier suppliers
Risk management of suppliers
  • Improvement of process operation & systems for performing compliance duties & transparent processes
  • Support for sustainable management by paying various subsidies
Enhancement of competitiveness of suppliers
  • Technical support & protection promoted
  • Support for training on technology improvement
  • Support for technical training geared to recruit employees with inside partners
  • Financial guarantee from the government & banks
Upgrade of supply chain
  • Stable supply chain management by signing frame agreement
  • Strengthening of supply chains through exploration & development of potential vendors
  • Training conducted for actively developing a smart yard

Supply Chain ESG Management Process

Supply Chain ESG Management Process Supply Chain ESG Management Process

Support Activities

Signing of a Fair Trade Agreement Signing an agreement on items such as cash payments, disclosure of information, and expansion of support
Support and protection of technology Promotion of technology use contracts, free patent development, etc., and operation of technology data retention system
Support of human resources development Support for training such as quality, safety, environment, and technology for supplier's employees, and provide technology training
Support for management stabilization Support for cash payment monitoring, consulting, and win-win management fund
Support of production innovation Conducting win-win innovation activities to increase the working environment and production efficiency
Operation of 'Partnered Growth Fund' Support of low-interest loan
Fnancial support Guarantee for materials suppliers through the signing of an agreement for win-win cooperation in the shipbuilding industry

Corporate social responsibility

Samsung Heavy Industries has been carrying out various contribution activities with top priority on youth education and win-win cooperation under the social contribution vision of 'Together for Tommrrow! Enabling People'. In addition, we are striving to encourage employees to promote participation and to raise interest by allowing by themselves to select a social program and donate to social contribution program. We will encourage continuous interest through active PR activities, carrying out more systematic social contribution activities through partnerships with professional NGO and civil society.

System and Strategy

Vision
Together for Tommrrow! Enabling People
Goals
Youth education to strengthen future capabilities + collaboration with various stakeholders
Action plan
Education for Future Generation
  • 'Dream Class' (Support for Middle School Students from Low Income Families)
  • 'Hope Stepping Stones' (Support for self-reliance of youth after protection period)
Co-Prosperity & Cooperation
  • Recovering a Bright Face
  • Supporting the socially underprivileged (Youth in need)
  • Supporting for the safety of vulnerable people

Major Activities

Youth education program 'Dream Class' (support for middle school students from low-income families), 'Hope Stepping Stones' (Support for self-reliance of youth after protection period)
Win-win cooperation program Support for youth at risk (support for youth in need), support for housing safety for the vulnerable
"Happy Meal" meal sharing program Support of meals for vulnerable children in the region with the amount donated as breakfast
Finding a Bright Face Support of reconstructive plastic surgery and social rehabilitation programs for facial deformity youth patients from low-income families.
[ Donation of 'Happy meal' ]
[ Finding a Bright Face ]

Quality Management

Samsung Heavy Industries is promoting various quality strategies to choose quality KPIs angled towards the customers and achieve this. In addition, we conduct specialized customer satisfaction and service activities based on the experience and database accumulated throughout life cycle of the project.

System and Strategy

Vision
Securing world-class quality competitiveness
Strategy and Action Plan
Strengthening capabilities related to offshore project qualities
  • Improvement of commissioning and equipment capabilities
  • Strengthening of inspector capacity
  • Preemptive quality control of ZLNG
Preemptive quality assurance
  • Securing equipment quality in advance
  • Stabilization of quality for external materials
  • Strengthening of the self-controlled quality system
Improvement of efficiency for production and quality
  • Improvement of production efficiency
  • Advanced smart quality system

Customer Satisfaction Strategy

  • Proactive response and recurrence prevention through early risk identification
  • Prompt and accurate customer-tailored services
  • Smart customer-satisfaction system
  • Various customer satisfaction events

Smart Quality

Samsung Heavy Industries is taking the lead on establishing trustworthy smart yards through NDE1) digitalization, advancement of smart inspection, and digitalization of inspection performance.

NDE Digitization

Application of DR2) technology, Automatic AI reading, Remote review using metaverse

Smart Inspection Advanced

AR inspection based on 3D drawing, remote quality control through metaverse

Inspection performance digitalization

Mobiliztion of inspection result, recording autonomous inspection results, digital signature

Establishing a remote smart yard based on customer trust

1) NDE : Non-Destructive Examination
2) DR : Digital Radiography

Improvement of inspection process

We are expanding delegation inspections under discussion with customers for simple and repeated items, and we are focusing on improving the process that can improve and simplify inspection methods to ensure quality and improve inspection efficiency.

[Expansion of step-by-step delegation inspection]

Before Ship Order

Selection of project and reflection of delegation inspection

Before ITP approval

Establishment of standard ITP reflecting delegation rate objectives and approval of ship owners

After ITP approval

Approvement items that can be delegated among simple/repeated items

Strengthening inspector capacity

Through training courses according to basic quality and job competency, we are fostering inspectors with expertise.

Category Details
Basic quality Training courses for all employees in basic quality CIC1) (58 videos including top 10 quality rules)
Job Competency Job Competency Improvement Training Course by field within "Let's learn" program (310 videos for each job)

1) Digital learning platform

Customer Satisfaction Events

Conduction of various events and customer support activities
  • In 2022, 8 events were held for all resident customers (Tuho game, Calligraphy Event, World Food Day, Darts Event, Ttakji game, Foot volleyball, hiking)
  • Disinfection of the ship owners' offices twice a week to prevent COVID-19 infection
  • Support for group vaccinations
  • Support for self-quarantine exemption applications for our visiting customers
  • Delivery of COVID-19 prevention kit for resident customers
  • Delivery of gifts to wish speedy recovery for ship owners infected with COVID-19
  • Delivery of birthday gifts/holiday gifts to resident customers

Smart A/S system

Samsung Heavy Industries is striving to realize customer satisfaction by operating 'Smart A/S System', a preemptive service based on the latest ICT convergent technologies.

Smart A/S system Smart A/S system

Information and Technology Security

Samsung Heavy Industries appointed our full-time chief information security officer (CISO) based on the amendment to the Act on Promotion of ICT Network and Protection of Information in 2019. We have also protected our information assets effectively by operating an information protection group exclusively dedicated to information security.

System and Strategy

Vision
Enhancement of customers' confidence by operating an information security management system based on international standards
Goals
Response to security risks by preparing detailed management systems by categorizing information protection management into 5 fields
Management fields and Action plan
administrative security
  • Data security disclosure
  • Maintenance of international security certificates by 3rd party (ISO27001, ISPS1))
  • Security training & signing of security pledge from employees
  • Amendment to information security regulations
  • Simulation exercise against e-mail inspection
  • Inspection of security for domestic/overseas sites
Technical security
  • Enhanced security measures for detection of cyberattacks
  • Inspection of security vulnerabilities of servers, applications, network, etc.
Physical Security
  • Upgrade of CCTV (satisfying ISPS requirements) of security zones of port facilities
  • Upgrade of security control rooms & CCTV in shipyards (minimizing blind spots)
Protection of national core strategies
  • Enhancement of security management system of national core technologies
  • Security training & signing of security pledge from those who handle national core technologies
  • Amendment to guidelines for protection of national core technologies
Personal Information Protection
  • Inspection of personal information processing systems & personal information management status
  • Training on personal information protection for those who handle personal information
  • Amendment & disclosure of personal information protection policies

1) ISPS : International Ship and Port facility Security

Information security management fields

CISO
Administrative Security
Various activities including policies, procedures, risk management, training and awareness, and incident responses to protect and manage information assets
IT Security
Activities for protecting systems and data, maintaining data confidentiality, integrity, and availability from security threats
Physical security
Activities for protecting facilities and assets from illegal access and threats by using physical means
Security of national core technologies
Activities to comply with the Act on Prevention of Divulgence and Protection of Industrial Technology and to protect national core technologies
Personal Information Protection
Activities to keep personal information safe and confidential, preventing information leakage and misuse by complying with the laws on personal information collection, processing, storage, and use