Samsung Heavy Industries is striving to form a consensus by carrying out various activities with resident customers.
Samsung Heavy Industries recognizes that employees are the most important driving force in corporate growth and performs fairly from fostering excellent human resources to rational performance management. We also respect the human rights of all stakeholders connected to the company and strive to conduct human rights management.
| Leadership Academy for levels | Conduct training such as executive, team leader and new employee, etc |
|---|---|
| Training program | Operate curricula such as eco-friendly/smart ships, customer response, and Digital transformation programs |
| a self-directed program | Introduce Udemy to the new employee's OJT course, 'Haebi the Square', and operate the online job skills academy 'Let's learn' platform |
[Training course of Digital Transformation]
SHI has been conducting performance evaluation for each team and individuals twice a year, and based on this, the company decided to compensate for personnel-related decisions and performance. For fair and objective performance evaluation, evaluator training is provided, and evaluation fairness is improved by operating a high-performance decision-making meeting and introducing multi-faceted evaluation.
Samsung Heavy Industries complies with the UN ILO Convention and the Labor laws of the local country that conducts business activities. As a result, we are conducting our responsibilities for protecting the human rights of all employees, and we are taking care to expand the scope to Tier 2 and 3 suppliers, including sub-contrators to improve working conditions.
| Training of human rights for all employees | Sexual harassment and workplace harassment prevention, etc. |
|---|---|
| Operation of Human Rights Complaint Bulletin Board | Operation of anonymous bulletin boards and human rights violations reporting centers |
| Operation of 'Happy Well-being Center' | Providing professional counseling services for various psychological difficulties experienced by employees |
[ Happy Well-being Center ]
| Operation of the 'Change Agent' system | Building innovation in organizational change |
|---|---|
| Operation of optional working hour | Work-life balance through individual work hours management |
| Satisfaction survey for corporate culture | Continious improvement of work environment by finding strong and weak points of company's corporate culture. |
Work
Colleagues
Company
Samsung Heavy Industries prohibits discrimination based on age, gender, race, religion, etc. and creates a culture that recognizes and supports diversity and inclusion as the main values of
human rights management.
Parental leave is available to both men and women, and convenience facilities such as a "maternal protection room" for pregnant women are also provided to strengthen the maternal protection of
female members.
We are also trying to make sure that everyone feels a sense of belonging through mutual respect and consideration for minority groups such as disabled and foreign workers.
Operation of a labor-management council
Samsung Heavy Industries is striving to make a culture of trust and cooperation between management and labor through effective communication with the labor-management council
which plays a crucial role in addressing important issues, such as salary and work conditions, with decisions benefiting all employees.
And we also participate in management activities with the labor council by visiting Naming Ceremonies.
Under the basic spirit of "Safety is the first principle of management," Samsung Heavy Industries implements safety management activities centered on four core strategies. Moreover, we are enhancing the health of employees through preemptive health management.
| Operation of Occupational Safety and Health Committee | Discussion and decision on major agenda items through a committee composed of the same number of Labor and Management |
|---|---|
| Operation of the HSE Alliance Committee | Promotion of safety culture by holding a committee with Shipowners/Class |
| Operation of PSM(Process Safety Management) | Reviewing and reflection of risk factors and measures through facility risk assessment |
| Smart safety development | Development of VR safety contents and smartization of forklift collision prevention system |
| Operation of 'Safety Forecast System'1) | Predicting the number of accidents per month and strengthening safety activities through 4 indicators |
[ [VR training ]
| Health examination follow-up management | Health examination results of all employees are continuously managed by medical staff |
|---|---|
| Preventive management of musculoskeletal system | Participation in personalized exercise programs by operating musculoskeletal prevention programs |
| A rehabilitation program for reinstated workers | Operation of rehabilitation exercises and job training for those who are reinstated from industrial accidents |
| Measurement and improvement of work environment | Identification of exposure to harmful factors (twice a year), Improvement of engineering work environment to minimize exposure |
[ Rehabilitation program ]
To ensure sustainable competitiveness, a win-win strategy is needed to expand ESG management to all supply chains in the value chain and to grow together through win-win cooperation among companies. Samsung Heavy Industries strive to induce sustainable growth of suppliers through code of conduct and to minimize mutual risks through consulting and training support.
| Signing of a Fair Trade Agreement | Signing an agreement on items such as cash payments, disclosure of information, and expansion of support |
|---|---|
| Support and protection of technology | Promotion of technology use contracts, free patent development, etc., and operation of technology data retention system |
| Support of human resources development | Support for training such as quality, safety, environment, and technology for supplier's employees, and provide technology training |
| Support for management stabilization | Support for cash payment monitoring, consulting, and win-win management fund |
| Support of production innovation | Conducting win-win innovation activities to increase the working environment and production efficiency |
| Operation of 'Partnered Growth Fund' | Support of low-interest loan |
| Fnancial support | Guarantee for materials suppliers through the signing of an agreement for win-win cooperation in the shipbuilding industry |
Samsung Heavy Industries has been carrying out various contribution activities with top priority on youth education and win-win cooperation under the social contribution vision of 'Together for Tommrrow! Enabling People'. In addition, we are striving to encourage employees to promote participation and to raise interest by allowing by themselves to select a social program and donate to social contribution program. We will encourage continuous interest through active PR activities, carrying out more systematic social contribution activities through partnerships with professional NGO and civil society.
| Youth education program | 'Dream Class' (support for middle school students from low-income families), 'Hope Stepping Stones' (Support for self-reliance of youth after protection period) |
|---|---|
| Win-win cooperation program | Support for youth at risk (support for youth in need), support for housing safety for the vulnerable |
| "Happy Meal" meal sharing program | Support of meals for vulnerable children in the region with the amount donated as breakfast |
| Finding a Bright Face | Support of reconstructive plastic surgery and social rehabilitation programs for facial deformity youth patients from low-income families. |
Samsung Heavy Industries is promoting various quality strategies to choose quality KPIs angled towards the customers and achieve this. In addition, we conduct specialized customer satisfaction and service activities based on the experience and database accumulated throughout life cycle of the project.
Samsung Heavy Industries is taking the lead on establishing trustworthy smart yards through NDE1) digitalization, advancement of smart inspection, and digitalization of inspection performance.
NDE Digitization
Application of DR2) technology, Automatic AI reading, Remote review using metaverse
Smart Inspection Advanced
AR inspection based on 3D drawing, remote quality control through metaverse
Inspection performance digitalization
Mobiliztion of inspection result, recording autonomous inspection results, digital signature
Establishing a remote smart yard based on customer trust
1) NDE : Non-Destructive Examination
2) DR : Digital Radiography
We are expanding delegation inspections under discussion with customers for simple and repeated items, and we are focusing on improving the process that can improve and simplify inspection methods to ensure quality and improve inspection efficiency.
Before Ship Order
Selection of project and reflection of delegation inspection
Before ITP approval
Establishment of standard ITP reflecting delegation rate objectives and approval of ship owners
After ITP approval
Approvement items that can be delegated among simple/repeated items
Through training courses according to basic quality and job competency, we are fostering inspectors with expertise.
| Category | Details |
|---|---|
| Basic quality | Training courses for all employees in basic quality CIC1) (58 videos including top 10 quality rules) |
| Job Competency | Job Competency Improvement Training Course by field within "Let's learn" program (310 videos for each job) |
1) Digital learning platform
Samsung Heavy Industries is striving to form a consensus by carrying out various activities with resident customers.
Samsung Heavy Industries is striving to realize customer satisfaction by operating 'Smart A/S System', a preemptive service based on the latest ICT convergent technologies.
Samsung Heavy Industries appointed our full-time chief information security officer (CISO) based on the amendment to the Act on Promotion of ICT Network and Protection of Information in 2019. We have also protected our information assets effectively by operating an information protection group exclusively dedicated to information security.
1) ISPS : International Ship and Port facility Security